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attachments

Creates, updates, deletes, gets or lists an attachments resource.

Overview

Nameattachments
TypeResource
Idaws.support.attachments

Fields

The following fields are returned by SELECT queries:

NameDatatypeDescription
datastring (byte)The content of the attachment file.
file_namestringThe name of the attachment file.

Methods

The following methods are available for this resource:

NameAccessible byRequired ParamsOptional ParamsDescription
describe_attachmentselectregionReturns the attachment that has the specified ID. Attachments can include screenshots, error logs, or other files that describe your issue. Attachment IDs are generated by the case management system when you add an attachment to a case or case communication. Attachment IDs are returned in the AttachmentDetails objects that are returned by the DescribeCommunications operation. You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API. If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.
add_attachments_to_setupdateregion, attachmentsAdds one or more attachments to an attachment set. An attachment set is a temporary container for attachments that you add to a case or case communication. The set is available for 1 hour after it's created. The expiryTime returned in the response is when the set expires. You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API. If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Parameters

Parameters can be passed in the WHERE clause of a query. Check the Methods section to see which parameters are required or optional for each operation.

NameDatatypeDescription
regionstringAWS region (default: us-east-1)

SELECT examples

Returns the attachment that has the specified ID. Attachments can include screenshots, error logs, or other files that describe your issue. Attachment IDs are generated by the case management system when you add an attachment to a case or case communication. Attachment IDs are returned in the AttachmentDetails objects that are returned by the DescribeCommunications operation. You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API. If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

SELECT
data,
file_name
FROM aws.support.attachments
WHERE region = '{{ region }}' -- required
;

UPDATE examples

Adds one or more attachments to an attachment set. An attachment set is a temporary container for attachments that you add to a case or case communication. The set is available for 1 hour after it's created. The expiryTime returned in the response is when the set expires. You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API. If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

UPDATE aws.support.attachments
SET
attachmentSetId = '{{ attachmentSetId }}',
attachments = '{{ attachments }}'
WHERE
region = '{{ region }}' --required
AND attachments = '{{ attachments }}' --required
RETURNING
attachment_set_id,
expiry_time;