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create_case_options

Creates, updates, deletes, gets or lists a create_case_options resource.

Overview

Namecreate_case_options
TypeResource
Idaws.support.create_case_options

Fields

The following fields are returned by SELECT queries:

NameDatatypeDescription
communication_typesarrayA JSON-formatted array that contains the available communication type options, along with the available support timeframes for the given inputs.
language_availabilitystringLanguage availability can be any of the following: available best_effort unavailable

Methods

The following methods are available for this resource:

NameAccessible byRequired ParamsOptional ParamsDescription
describe_create_case_optionsselectregionReturns a list of CreateCaseOption types along with the corresponding supported hours and language availability. You can specify the language categoryCode, issueType and serviceCode used to retrieve the CreateCaseOptions. You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API. If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

Parameters

Parameters can be passed in the WHERE clause of a query. Check the Methods section to see which parameters are required or optional for each operation.

NameDatatypeDescription
regionstringAWS region (default: us-east-1)

SELECT examples

Returns a list of CreateCaseOption types along with the corresponding supported hours and language availability. You can specify the language categoryCode, issueType and serviceCode used to retrieve the CreateCaseOptions. You must have a Business, Enterprise On-Ramp, or Enterprise Support plan to use the Amazon Web Services Support API. If you call the Amazon Web Services Support API from an account that doesn't have a Business, Enterprise On-Ramp, or Enterprise Support plan, the SubscriptionRequiredException error message appears. For information about changing your support plan, see Amazon Web Services Support.

SELECT
communication_types,
language_availability
FROM aws.support.create_case_options
WHERE region = '{{ region }}' -- required
;